Dare to Compare: Tom Wood vs Independent Shops

Independents vs Dealership Service

Our customers have a choice when it comes to their Toyota's routine maintenance and repairs: get service from an independent service shop or certified Toyota service at the dealership. Although we know the answer to the question - "who offers better service?" - we analyzed the quality assurance factors going into the best automotive services to spell out for our customers exactly why they will get better quality and value with certified service at Tom Wood Toyota Indianapolis, IN.


Certified & Factory-Trained Technicians

We employ certified and factory-trained technicians with vast training and hands-on experience servicing vehicles just like yours. They have proven skill and aptitude to service your specific Toyota model. Independent shops often hire self-taught mechanics lacking the specialized training and experience in working on Toyota vehicles.

Genuine OEM Parts

You can count on your service to include genuine Toyota OEM parts matching the original's quality. They also come with a warranty just in case something goes wrong. Independent shops commonly cut corners on quality by installing aftermarket parts. You can count on us to only install the highest quality parts.

Technical Services

Nobody is more qualified to service sophisticated systems, such as the transmission, engine, or suspension than certified and factory-trained technicians following a technical service bulletin. Independent service shops do not follow certified service standards and tend to shoot from the hip when servicing complicated primary systems.

State-of-the-Art Facilities

Our state-of-the-art service department matches Toyota's technologies with equipment tailor-designed to service vehicles just like yours. While we have invested in the best service facilities, independents tend to rely on older equipment.

No-Cost Amenities

We offer our customers a robust selection of no-cost conveniences not offered by the nearest independent service shop. Your service concludes with a complimentary car wash. We also offer shuttle service to nearby areas, rental vehicles available for more involved repairs, and early bird service. You won't find this level of no-cost amenities at independent shops.

Community Commitment

We are committed to the community beyond providing our customers the highest-quality certified services. We support the American Cancer Society, St. Mary's Child Center, Indianapolis Zoo, Best Buddies Indiana, Leukemia & Lymphoma Society, and many more! Independent shops just don't do this.

Recalls Service

Toyota recalls service must be completed at the dealership according to certified service standards. You can't get recalls service completed at an independent service shop.


Tom Wood Toyota

6408 Crane Drive
Directions Whitestown, IN 46075

  • Sales: 3172972444
  • Service: (317) 298-2906

Service Hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed
 Tom Wood Toyota Service

Who's the Winner? Certified Toyota Service!

It's no competition - you can count on Tom Wood Toyota Indianapolis, IN to provide your vehicle with higher quality and more valuable services than the nearest independent service shop.

Schedule Service

Dealership Amenities

  • Complimentary Car Wash
  • State-of-the-art Certified Collision Facility Repairs, all makes and models - Collision Center in Indianapolis
  • Certified & Factory-trained Technicians
  • Transportation & Rental Vehicles Available
  • Early Bird Service
  • Supports American Cancer Society, Leukemia & Lymphoma Society, Indianapolis Zoo, St. Mary's Child Center, Best Buddies Indiana, and many more
Tom Wood Amenities
Tom Wood Amenities

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